Makena Golf and Beach Club
  • Kihei, HI, USA
  • Casual

Key Relationships

Reports to:                              Director of Food and Beverage

Direct reports:                         N/A

Other key relationships:          Across departments, Across levels


Goals and Objectives

Support successful operation by ensuring that all public areas and member facilities are cleaned and maintained to the Club's standards


  • Clean Public Areas including restaurants, restrooms, Sales and Administration offices, comfort stations, vista, tennis, and open areas around the clubhouse, using cloths, and brushes and/or authorized cleaning agents following instructions posted on label and on SDS. 
  • Dust all furniture, pictures, light fixtures, phones, window ledges, and vents.
  • Vacuum, sweep, mop, strip, wax floors, extract carpets following Housekeeping cleaning standards.
  • Polish brass.
  • Empty trash and recycling.
  • Replenish bathroom amenities in member and employee areas.
  • Assist with special projects such as cleaning wallpaper, sofas, chairs, carpets, doors, windows, screens and lanais. Hang drapes.
  • Operate cleaning equipment including pressure washer, floor machines, host and shampoo extractor.
  • Clean employee areas including hallways, locker rooms and offices
  • Picks up and deliveries laundry and dry-cleaning and other items as requested.
  • Move furniture for relocation and to perform cleaning assignments.
  • Keep storage areas clean.
  • Respond to guest questions and provide assistance, directions and information as requested.
  • Maintain confidentiality of member information.
  • Responsible for keys that are signed in and out for daily.
  • Complete work to standard and within an 8 hour shift.
  • Report to work on time and as scheduled.
  • Follow safe work practices, including the correct lifting techniques and use of equipment.
  • Comply with all Company policy and procedures.
  • Complete other duties and tasks as assigned by management.

Competencies for Success in the Role

  • Demonstrates respect for and appreciation of Hawaiian values, history and culture, understanding its implication in one's work, in fostering meaningful relationships, and in embracing the community served.
  • Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
  • Previous housekeeping experience preferred.
  • Ability to work in a team environment.
  • Ability to stay calm and focused during the busiest of times.
  • Ability to work a flexible schedule, including evenings, weekends, and holiday and a shift greater than eight (8) hours in length.
  • Ability to read, write, speak and understand English; additional languages preferred.
  • Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors, standing, walking, running, moving for periods of greater than eight (8) hours, heavy lifting, carrying, bending, stooping, squatting, reaching, pushing and pulling sometimes in excess of fifty (50) pounds.


Makena Golf and Beach Club
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